In the event of the client cancelling the booking with EXPLORE ECOSYSTEM SAFARIS the following will apply:
30% deposit payment is non-refundable
70% balance payment cancellation policy will apply as follows:

• 6 weeks prior to travel – 35% of balance payment will be non-refundable.
• 4 weeks prior to travel – refund will depend on the terms and conditions EXPLORE ECOSYSTEM SAFARIS has with the service providers in question. The more time between the cancellation and arrival, the more likely we will be to secure a portion of the refund.
• 15% fee will be charged for handling and bank/credit card charges.

Force Majeure:
EXPLORE ECOSYSTEM SAFARIS shall not be obliged to perform any obligation under the Contract if such performance is rendered impossible, substantially more difficult or delayed as a result of Acts, Orders or Regulations issued by Central or Local Government, industrial disputes (whether official or unofficial), war, riots, hostilities, flood, fire, accident, act of God, epidemic, failure or shortage of supplies or from any other cause, event or occurrence which the Company is either unable to prevent having due regard to its interests. The Company shall not be liable for any loss, damage, cost or delay arising from or as a result of such non-performance. The onus is on the client to ensure that he/she is in possession of adequate travel insurance